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Privacy Policy

Last updated: December 2025

Advice That srl, operating Live Fiction Club ("we", "us", "our"), is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and Belgian data protection laws.

1. Data Controller

Advice That srl
Rue Delwart 149
1070 Bruxelles, Belgium
Email: contact@livefiction.club

2. Data We Collect

2.1 Account Data

Data Purpose Legal Basis
Email address Account identification, communication Contract execution
Display name (optional) Personalization, community interaction Consent
Password (hashed) Account security Contract execution

2.2 Usage Data

Data Purpose Legal Basis
Votes cast Story progression, service delivery Contract execution
Subscription history Access management, billing Contract execution
Login timestamps Security, fraud prevention Legitimate interest

2.3 Payment Data

Payment processing is handled by Stripe. We do not store your credit card details. Stripe processes your payment data according to their own privacy policy: stripe.com/privacy

3. How We Use Your Data

  • Provide and improve our interactive fiction service
  • Process your subscription and payments
  • Send service-related communications (new episodes, account updates)
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Data Retention

Data Type Retention Period
Account data Until account deletion + 30 days
Voting history Duration of the story + 1 year
Payment records 7 years (legal requirement)
Server logs 90 days

5. Your Rights (GDPR)

Under the GDPR, you have the following rights:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate data
  • Right to erasure: Request deletion of your data ("right to be forgotten")
  • Right to restriction: Limit how we use your data
  • Right to data portability: Receive your data in a structured format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at contact@livefiction.club. We will respond within 30 days.

6. Cookies

We use the following cookies:

Cookie Purpose Duration
session Maintain your login session Session
cookie_consent Remember your cookie preferences 1 year

We do not use tracking or advertising cookies.

7. Data Sharing

We share data only with:

  • Stripe: Payment processing (US, EU Standard Contractual Clauses)
  • O2switch: Hosting provider (France, EU)
  • OpenAI/Mistral: AI assistance tools for vote analysis and story consistency (anonymized data only)

We do not sell your data to third parties.

8. Data Security

We implement appropriate security measures:

  • HTTPS encryption for all communications
  • Passwords hashed using bcrypt
  • Regular security updates
  • Access controls and authentication

9. International Transfers

Some of our service providers (Stripe, OpenAI) are located in the United States. These transfers are protected by Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect data from children under 16.

11. Supervisory Authority

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Belgian Data Protection Authority:

Autorité de protection des données (APD)
Rue de la Presse 35
1000 Bruxelles, Belgium
www.autoriteprotectiondonnees.be

12. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.

13. Contact

For any questions about this privacy policy:
contact@livefiction.club

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